Olidia Pathways – General and Waiver Case Management

Olidia Pathways — One Plan, Every Ability.

Olidia Pathways delivers comprehensive, person-centered case management for children, adults, and seniors with disabilities—uniting medical, behavioral, social, educational, and employment supports under one plan. Our coordinators are experts in waiver programs and self-direction, accelerating approvals and aligning services to what truly matters: safety, independence, and quality of life.
We reduce delays by handling eligibility, documentation, and scheduling while keeping families and providers informed with simple timelines and clear milestones. Integrated referrals across Olidia Health (Home Health, Pharmacy, DME/CRS) close care gaps fast. With Olidia, every individual gets a coordinated roadmap—and a dedicated guide who never loses the thread.

FASTEST INTAKE & ELIGIBILITY PATH

From Referral to Services—Quickly

We triage within hours, gather essential documents, and verify disability and waiver eligibility without bouncing families between agencies. A single coordinator builds a step-by-step launch plan with target dates, responsible parties, and required forms. You see progress in days, not weeks.

Case Study: Evan, 9, with autism, had therapy lapses after a family move. Olidia Pathways completed intake, transferred records, and re-started ABA and OT within two weeks, adding school coordination for transportation. Evan’s services stabilized, and school absences dropped the next month.

MOST COMPREHENSIVE BENEFIT NAVIGATION

No Missed Benefits. No Missed Steps.

We translate assessments into funded supports across waivers, Medicaid/Medicare, county programs, and community grants. Our team handles prior auths, renewals, and appeals, preventing coverage gaps that interrupt essential services. Families get a clear benefits calendar and reminders.

Case Study: Rosa, 34, with cerebral palsy, lost PCA hours after an insurance switch. Olidia Pathways rebuilt the documentation, submitted an expedited review, and secured increased hours and adaptive equipment. Rosa regained personal care support and resumed her part-time job.

BEST-IN-CLASS SELF-DIRECTION SUPPORT

Your Life, Your Staffing Choices.

We help individuals use self-direction (e.g., CDCS/PCA choices) by recruiting caregivers, building budgets, and training on employer responsibilities. Coordinators set up backup plans, timesheet workflows, and vendor agreements so services never stall. You stay in control while we handle the complexity.

Case Study: Marcus, 28, with a spinal cord injury, struggled to keep attendants. Olidia Pathways created a recruitment script, scheduled interviews, and set a backup roster; payroll and timesheet issues were solved with employer coaching. Marcus maintained full coverage and avoided ER visits due to missed care.

HIGHEST-IMPACT CARE COORDINATION

One Team, Zero Gaps.

We connect primary care, specialists, therapists, school or employer supports, and community resources into a single, shared plan. Monthly huddles and rapid updates keep everyone aligned as needs change. Safety, medication adherence, and functional goals guide each adjustment.

Case Study: Doris, 62, with MS, had conflicting PT and infusion schedules causing missed visits. Olidia Pathways synchronized appointments, arranged wheelchair transport, and added home exercise coaching. Her fatigue lessened and attendance reached 100% over the next cycle.

RAPID TRANSITIONS & CRISIS PREVENTION

Stability Through Every Change.

We manage hospital/SNF-to-home transitions, new housing moves, and school-to-work shifts with checklists, timelines, and on-day support. Crisis plans cover medications, equipment, contacts, and de-escalation steps to prevent avoidable ED use. We follow up at 48 hours, 7 days, and 30 days.

Case Study: Nate, 19, with epilepsy and IDD, faced repeated post-discharge ER returns. Olidia Pathways delivered a medication teach-back, coordinated neurology follow-up, and installed pill-pack delivery. ER visits stopped the following month, and Nate returned to his day program.

DATA-DRIVEN OUTCOMES & ROI

Measure What Matters—Improve Fast.

Dashboards track time-to-service, avoided ED visits, school/work participation, and caregiver burden reduction. Coordinators review results monthly and adjust supports to maintain momentum. Providers and payers see exactly where coordination saves time and cost.

Case Study: A county partner struggled with delays for high-needs adults. After adopting Olidia Pathways for complex cases, average time from referral to service start fell by 41%, and avoidable ED visits declined within a quarter. The county expanded the contract to include all waiver cohorts.