Covered job support services that do not require direct contact with the person may include:
1. Arrangement for adaptive accommodations (e.g., modified work tasks or responsibilities, flexible schedules, telecommuting, etc.)
2. Arrangement for assistive technology (e.g., ergonomic workstations, magnifiers, speech-to-text or text-to-speech software, captioning, audio or visual cueing, etc.)
3. Advocacy, negotiation and liaison communication with the employer
4. Development and strengthening natural work supports
5. Research and coordination for job-related transportation
6. Working with the employer to design and implement set schedules for ongoing follow-up support, job coach sharing, fading out and monitoring
7. Formation of skilled, job-specific, work crews and job enclaves for group employment support service arrangements
8. Data collection, documentation and progress reports on a person’s work performance
9. Benefit(s) fact gathering, review and analysis to determine how a change in circumstances will affect benefits.